Ellite Cart Policies
1. Returns and Exchanges Policy
We want you to be completely satisfied with your Ellite Cart purchase. If you are not, we offer a 7-day return policy for eligible products. Products must be unused, in their original packaging, and include proof of purchase. The return request must be initiated within 7 days of delivery.
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect. Certain items, such as personal care products and customized orders, are non-returnable. Please review our full Return Policy for details.
2. Shipping Policy
Ellite Cart provides domestic and international shipping with both standard and expedited options. Orders are processed within 1-3 business days, and shipping charges are calculated at checkout based on weight and destination.
Estimated delivery times:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
Delivery times may vary based on location, carrier delays, or unforeseen circumstances. Tracking details will be shared once your order is shipped.
3. Payment Methods
We offer secure and flexible payment options:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Cash on Delivery (available in select regions)
All transactions are encrypted and securely processed to ensure a safe shopping experience.
4. Privacy Policy
At Ellite Cart, we value your privacy. We collect personal data only to process your orders and improve your shopping experience. Your information is securely stored and never shared with third parties for marketing without your consent.
We implement SSL encryption and fraud protection measures to ensure the highest level of data security. For more details, please review our full Privacy Policy.
5. Product Care & Usage
For the best results, please follow the care and usage instructions provided with each product. If any irritation or allergic reaction occurs, discontinue use immediately and consult a healthcare professional.
6. Promotional Discounts
Promotional codes and discounts cannot be combined with other offers or applied to previous purchases. Ellite Cart reserves the right to modify or discontinue promotions at any time without prior notice.
7. Security Policy
We prioritize your security by using end-to-end encryption for all transactions. Our website is monitored regularly to prevent fraud and unauthorized access. Payment details are never stored on our servers after a transaction.
8. Customer Service
Our support team is available to assist you with any inquiries.
For assistance, contact us via:
📧 Email: sales@ellitecart.com
📞 Phone: +971 52 788 4513
We are always happy to help!